Software/IT
There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:
Prochant Inc.
Prochant Analytics
Analytics platform helps transform provider KPIs
Prochant Analytics is a strategic
business intelligence platform for
HME and pharmacy revenue cycle management. The platform
offers providers a full, holistic view into their most important
metrics, including DSO, A/R aging, held revenue, and open orders.
With full drill-down ability, historical views, and trend analyses,
Prochant Analytics helps providers to transform their KPIs and focus
on the solutions need to realize their financial growth.
Brightree
Brightree ReSupply
Automated, yet personalized patient resupply
- A scalable end-to-end solution to automate
supplying patient refills or replacements, while
making the process more personalized, transparent
and engaging.
- Helps providers identify resupply opportunities;
conduct patient outreach using a multi-method
approach; retrieve necessary documentation; fulfill
orders; and capture data-driven insights to improve
performance.
- SNAP integration uses AI to help reduce employee
touchpoints, while increasing accuracy.
Computers Unlimited
TIMS Document Management
Document management system lets providers make the rules
TIMS Document Management provides the
means for HME/DME providers to build and
manage form templates, as well as define
insurance documentation billing rules on
a payer-specific basis for each product
line they service. This allows the sites to
bring the entire HME/DME medical billing
process together — no tribal knowledge
required. The system lets providers effectively
manage compliance documents with
a single dashboard that informs them of
documents to work, tasks for which they
are responsible, and the ability to research
customer accounts.
PlayMaker Health
Edge Sales Management Performance Dashboards and Reports
Real-time data tools help HME sales teams dig deep into local market
Available inside PlayMaker Health’s Edge platform, Edge Sales Management Performance Dashboards and Reports
convert real-time market data and sales
rep performance into actionable insights.
Leaders gain total visibility into all sales
activities by rep, team, and territory, sales
pipeline by month, quarter, and year, and
comprehensive account overview by owner,
by order. Additional features include the
ability to visualize, track, and monitor sales
activity and progress by rep, customize,
drill-down, and trend multiple accounts and
order details, as well as analyze sales performance
metrics and target referral sources.
TeleHealth Clinical Evals
Telehealth Clinical Mobility Evaluations
Services uses video for remote clinical mobility evals
Telehealth Clinical Evals’ team of licensed
physicians and licensed therapists provide
face-to-face clinical mobility evaluation,
and PT/OT clinical mobility evaluations via
audio and video conference technology.
The service specializes in HIPPA-compliant,
convenient, and efficient telehealth evaluations
for patients needing in-home and facility
mobility evaluations. Telehealth Clinical Evals
uses custom technology software that automates
the evaluation process. Before sending
to the provider, the completed evaluation
report undergoes a quality review to prevent
conflicts. All evaluations come with the attestation
that there is no financial relationship
with the provider as there is no cost to the
provider for this service.
Atlas Enterprise Software
ATLAS Enterprise Software
ERP system for HME uses AI to speed orders, operations
ATLAS Enterprise Software is an Enterprise
Resource Planning (ERP) technology tool
for HME and rehab providers. The intuitive
artificial intelligence (AI) found in ATLAS
Enterprise Software gives processing
teams the tools they need to improve order
processing and operational efficiencies to
generate more revenues in less time. The
ERP technology is designed to improve
product delivery times, in compliance with
payer rules and resulting in faster payments.
The ERP is fully integrated as a seamless,
cloud system to include all members of the
business team.
WellSky
WellSky Delivery Manager
Web-based Delivery Manager helps control provider costs
The WellSky Delivery Manager, available
through an integration with CareTend, helps
HME/DME, specialty pharmacy, and home
infusion providers manage workflow and
logistics in a way that helps keep costs down.
The new WellSky Delivery Manager helps
providers save time and money via managing
deliveries and shipments using a web-based
solution and a complementing mobile
application. The system includes route
optimization and visualization using Google
Maps and lets providers track deliveries with
real-time delivery truck tracking. Other key
features include electronic signature capture
and delivery logging with proof of delivery
with longitude, latitude, and photo. The
system also includes offline capabilities using
mobile, and has full integration with FedEx,
USPS, UPS, and other couriers for shipping.
TeamDME!
TeamDME! XL
Billing statements providers can customize the level of detail
TeamDME! XL has added simplified
customer statements that allow providers
to choose the amount of data and fields
that they print on statements. Providers
can create a summary invoice that limit
the detail or include all the details for
a claim and allow the customer to pay
their bill online. The company has also
added customizable fields in all sections
of TeamDME! XL and the ability to create
custom shipping labels. In addition,
TeamDME! has an integrated solution with
CMB Solutions to offer a turn-key solution
for patient engagement for all HME
product lines, compliance, replenishment,
reminders, adherence, and readmission risk
management.
Brightree
SNAP
Resupply platform leverages AI to increase
- AI-based system uses thousands of built-in
payer rules to add or adjust payers and
policy changes, plus identifies and verifies
insurance eligibility in real-time.
- Identifies why orders might be problematic
and automatically launches the right task to
move the order along, while tracking down
missing documentation for complete and
accurate billing.
- Providers can view their entire patient
portfolio to monitor orders, performance
and profit in real-time while using the tool’s
staff production metrics to keep employees
accountable and measurable.
PlayMaker Health
PlayMaker Edge
Cloud-based platform designed to assist HME providers in growing business
With the combined power of PlayMaker Health
and Brightree, the PlayMaker Edge platform
gives HME and Infusion providers in-depth
knowledge of the industry through its collection
of market data, referral sources and service
line expansion opportunities. The integration
of Brightree’s cloud-based business software,
which help post-acute care companies improve
business performance and their patient outcomes, with PlayMaker allows clients
to streamline their operations and grow their businesses. The platform offers a
variety of reporting features on mobile and web, including sales intelligence, relationship
management tools and account segmentation analytics.