Features & Articles

  • Podcast

    DME Certification for Non-Medicare Providers

    Accrediting organization The Compliance Team CEO Sandy Canally, RN, has launched a new certification program to help retail HME providers. What benefits does it offer, and how do providers obtain it? 09/27/2022

  • Problem Solvers
    Sandy Canally

    Getting Back to Basics With Equipment Management.

    The increased emphasis on infection control has made this fundamental HME business process all the more critical. What goes into effective, optimized equipment management? 08/08/2022

  • BOC CEO Plans to Retire

    Accrediting organization’s president and CEO Claudia Zacharias, MBA, CAE, will retire at the end of 2022. The company will name her successor later this year. 06/29/2022

  • 2022 HME Business Handbook: Repair Service
    Repair Services

    Certification and Training For Your Service Technicians

  • Podcast

    CMS’s Vaccine Mandate: More than Meets the Eye

    How well do you understand CMS’s Covid-19 vaccine mandate when it comes to DME suppliers and DME pharmacies? Are you sure? 02/28/2022

  • Observation Deck

    The Importance of Collecting Patient Satisfaction Surveys

    If patient relationships truly are at the heart of what HME providers do, then tracking client satisfaction is critical. 12/01/2021

  • Using DMEPOS Accreditation Strategically

    Don't look at DMEPOS accreditation simply as a requirement. Rather, consider how you can leverage its value both in your internal procedures and in your healthcare marketplace. 12/01/2021

  • trophy award

    Top Honors

    This year’s edition of the HMEB New Products of the Year Award saw 15 winners across a variety of categories. We take closer look at what makes the 2021 award winners so special. 12/01/2021

  • The COVID-19 Fight Continues

    One area of HME that continues to face the ongoing public health emergency is accreditation. Two accreditation professionals explain how they’ve responded to the pandemic. 11/16/2021

  • Video Interview

    New Immunization and Testing Certifications

    Sandy Canally of The Compliance Team discusses two new services available from her company that can help HME suppliers and DME pharmacies expand the services they provide — and their revenues. 10/21/2021


  • HME Business Podcast

    DMEPOS Retailer Certification

    Sandy Canally, RN, founder and CEO of accrediting organization The Compliance Team, joins the podcast to discuss a brand new certification program for non-Medicare providers.

  • HME Business Podcast

    The COVID-19 Fight Continues

    Joining the podcast to discuss how the pandemic has affected accreditation for HME providers are José Domingos, the president and CEO of the Accreditation Commission for Health Care (ACHC), and Tim Safley, the program director for ACHC. Both guests explain how their company responded to the public health emergency, how that influenced CMS, and explore how they—and the industry—continue to learn and apply ongoing lessons learned during the pandemic.

Technology Building Blocks for HME & CRT Providers podcast