HME Business November/December 2021

Nov/Dec 2021


Feature

person using a tablet

Products & Technology

Unstoppable Innovation

By David Kopf

COVID-19 might have dominated the headlines, but the HME industry’s software companies have continued to push the envelope when it comes to developing new capabilities. Here’s a round-up of recent innovations to hit the market.


trophy award

Top Honors

By David Kopf

This year’s edition of the HMEB New Products of the Year Award saw 15 winners across a variety of categories. We take closer look at what makes the 2021 award winners so special.


Provider Strategy

Purchasing a DME Supplier Business

By Jeffrey S. Baird, Matthew D. Earl

What are the potential kickback pitfalls, and how do you avoid them?


Observation Deck

The Importance of Collecting Patient Satisfaction Surveys

By Sandra Canally

If patient relationships truly are at the heart of what HME providers do, then tracking client satisfaction is critical.


Column

David Kopf

Editor's Note

Is the Price Right?

By David Kopf

Vendors and providers might want to revisit retail pricing policies.


The Key to Patient Engagement