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  • Podcast

    Leveraging Policies and Procedures Lessons

    COVID-19 taught providers a lot in terms of infection control, telehealth and other aspects of their businesses. What lessons will stick around for the long haul and what things should they have been doing all along? 04/29/2021

  • Podcast

    Telehealth Evals for Complex Rehab: What's Involved?

    CMS relaxed telehealth regulations for CRT, but what are the technology tools available and how do providers implement it? Moreover, shouldn’t it be a regular part of the way care and business are conducted? 04/21/2021

  • The Return of Medicare Claims Audits

    Several months ago CMS threatened it would resume its claims audits. Now that is happening and audit expert Wayne van Halem provides the details on what’s happening and what providers need to know. 04/07/2021

  • four women standing next to each other

    Women's Health and Community Pharmacies

    Representing 50 percent of the population, women have unique needs that require unique products and services that DME pharmacies can provide. That said, pharmacies must also strive to provide knowledgeable, top-shelf care. What goes into accomplishing that? 04/01/2021

  • Wound Care
    people walking up freeway ramp

    The Wound Care On-Ramp

    Wound care expert Heather Trumm, BSN, RN, CWON, discusses how HME providers can find a path into a service category that covers nearly all the patient groups they serve. 04/01/2021

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  • The New Normal for HME Sales

    The New Normal for HME Sales

    To maintain their strategic edge and continued success, providers’ sales teams must implement a more robust sales process that integrates market data and CRM.

Podcast: COVID-19 Lessons From a Policies and Procedures POV