Retail


pharmacy point of sale

Polishing Your Point of Sale

An effective point of sale not only ensures efficient customer service, but can help create the kind of "retail experience" that drives more sales per customer. The key lies in blending technology and merchandising.

orthopedic softgoods

Orthopedic Softgoods: Branching Out

By branching out into orthopedic softgoods, as well as related items, such as compression and pain management, DME pharmacies can tap into all new markets. How should they approach this opportunity?

Orthopedics and Caretailing: a Q & A with Rob Baumhover

Why should DME pharmacies carry orthopedic soft goods, and how do they get started?

growing retail sales

HME Retail Solutions

Marketing: The Secret to Retail Sales Growth

Retail sales success hinges on HME providers coming up with the right blend of traditional and online marketing strategies.

HME retail winner crossing the finish line

HME Retail Solutions

Retail's Proven Winners

Tapping into top-performing retail categories could be the smartest approach for providers. What are the must-stock offerings?

Problem Solvers

The Best Approach to Retail HME?

An incremental sales strategy gives providers that are new to retail the perfect platform on which to found their cash sales businesses.

Two Power Chairs Demonstrate Retail Mobility’s Market Momentum

Sales of Pride’s Jazzy Air and Go-Chair, launched in the past year, exceed the company’s goals ahead of expectations.

Key trends building the HME industry

Business Solutions

Taking Shape

Every January, we project 10 key market, product, technology, reimbursement, regulatory, legislative, or patient care trends that will impact providers over the next 12 months. This year brings competitive bidding’s continued impact, audits, providers’ continued efforts to diversify and even reinvent their businesses, and more.

HME Business New Product of the Year Award

HME Business Award Winners

Gold Medal Performers

The third annual HMEB New Product Awards program enjoyed even larger turnout this year. After careful consideration from our HME provider judges, we have announced 15 winning products across multiple categories. Learn the backstory of our winning offerings, and how these products can benefit providers and patients alike.

Problem Solvers

The Finer Points of e-Commerce

Once providers embrace the right perspective about e-commerce they'll see the learning curve isn't that steep.



Orthopedic Retail Opportunities

Products & Technology

Exploring Orthopedic Opportunities

Orthopedic softgoods are needed by a variety of patients, and those products offer a solid blend of both funded and retail revenue. What are the key patient groups, their needs and the products that serve them? Also how can providers plan and build their orthopedic businesses to ensure continued, long-term success? What assets make for the best approach?

HMEB Announces 2016 New Product Winners

Panel of provider judges recognizes 15 new products across categories ranging from respiratory to retail.

Medtrade

Can't-Miss HME Products at Medtrade

Medtrade 2016's expo runs from Nov. 1 to Nov. 3 at the Georgia World Congress Center in Atlanta, and once again the event will offer a wide spectrum of products to help providers meet new and existing patient needs. We profile more than 25 of this year’s must-see offerings at the show.

Future of HME

Business Solutions

Paving HME's Path

Each fall we turn to the members of HMEB's editorial advisory board to gain their insights into the trends, obstacles, challenges and opportunities that providers should consider as they shape their business strategies for the next several months. This year, many of the board members are telling us that the future will likely be what providers make of it.

Drive DeVilbiss Expands e-Commerce Retailer Program to Canada

The Program aims to help online HME retailers optimize their online business efficiency.

Provider Strategy

Improving Referral Management

Technology can decrease errors, improve response time, ensure compliance and grow your pipeline.

retail performance metrics for HME providers

Business Solutions

Tuning in Retail Performance

Clearly retail sales have created a revolution in how savvy HME provider owners and operators approach their revenues. As providers start climbing to the higher reaches of the retail learning curve there is an increased demand to measure performance to expand their success. We examine the key retail performance metrics they should measure.

David Kopf

Editor's Note

Success by the Numbers

Given the will, incentive and information, HME providers can foster phenomenal change.

Contour Products to Unveil Five New Items at MedTrade

The new products being showcased at the Nov. 1-3 event include four new pillows and an inflatable bed wedge.

e-Commerce

Products & Technology

Making the e-Commerce Connection

As providers continue to explore how they can expand their retail sales revenues, they are coming face-to-face with an unavoidable reality: e-commerce. Businesses large and small are selling online, and customers want to buy online. How should providers shape their e-commerce plans, and what are the key considerations they must keep in mind?

HME Business Podcast