Products & Technology
Product Launch 2020
A solar system of compelling HME products and services that'll help your business expand its appeal to patients and referral partners.
- By David Kopf
- Oct 01, 2020
Each Fall, product manufacturers,
distributors and service providers
release a dizzying constellation
of new offerings to the HME industry.
And, each year we work to cover as many of
these brand new products and services, as
well as upgrades and expansions of existing
favorites as our pages will allow.
In fact, this year, we’re taking things one
step further. We’re going to be running a
special Product Launch 2020 event involving
our DemoCast platform, social media
and e-Source e-newsletter so that you can
learn more about these products.
Go to HME-Business.com and click on
webinars so that you can register for our
Product Launch 2020 DemoCasts and watch
online video demos and engage vendors in
Q&A. While you’re on the site, sign up for
our e-Source e-newsletter service (if you
haven’t already) so that you can get our special
Product Launch 2020 editions. Lastly,
make sure to follow us on LinkedIn, Facebook
and Twitter so that you can stay on top
of the Product Launch social media buzz.
And of course, there’s this magazine article
you’re presently reading. Bearing that
in mind, here’s this year’s Product Launch
collection:
COVID-19 Impact Analytics Dashboards
Designed to help providers keep a pulse on their
business amid the COVID-19 pandemic, Brightree’s
new COVID-19 Impact Analytics Dashboards
provide a 360-degree high-level view of relevant
patient care, employee productivity and financial performance. The 13 new
dashboards, made available free of charge, enable providers to view and download
clean, consolidated and consumable data on their evolving operations,
from critical medical supply orders to employee performance to sales orders
and payments. For providers looking to drill down even further, the Brightree
Advanced Analytics module offers additional functionality, including the ability
to monitor Patient Resupply, Patient Collections and more.
Brightree
www.brightree.com
(888) 598-7797
Real-time Remote (RtR)
Real-time Remote (RtR) is The Compliance Team’s verified
and tested virtual accreditation and re-accreditation
survey process being used during the COVID-19
Public Health Emergency. The Real-time Remote
process involves many of the protocols used under
pre-COVID-19 conditions. Real-time Remote utilizes
encrypted, virtual software and phone applications to review your records, policies,
procedures, and physical environment. The process ensures that your business is
surveyed in a safe and timely manner. This assures the least amount of disruption
to your daily activities, while keeping your staff and patients safe and healthy.
The Compliance Team Inc.
www.TheComplianceTeam.org
(215) 654-9110
F&P myMask App
Fisher & Paykel Healthcare introduces the new F&P
myMask App designed to support patient mask setup.
F&P myMask helps you and your patients effectively fit,
fine-tune and clean F&P CPAP masks for the treatment of
obstructive sleep apnea. Patients have the resources at
their fingertips, empowering them to solve mask problems
themselves, and in their own time, while building
their confidence in the journey towards better sleep.
Fisher & Paykel Healthcare
www.fphcare.com/mymaskapp
(800) 792-3912
Protekt Onyx Hydraulic Patient Lift
The new Protekt Onyx home care lift utilizes high performance
hydraulics for gradual movement and provides a safe and
comfortable patient transfer. The sturdy steel frame incorporates
hydraulics which raise and lower patients gradually and
safely from any stationary position. The spreader bar allows
for the use of 4- or 6-point slings, which provides safer patient
handling and a wider range of transfers. The user-friendly
hand operated base opening adjusts and locks easily. Dual
rear locking casters offer added safety and security. This easy to operate hydraulic
lift is built to last, and also affordable. No tools required for assembly. Weight
capacity: 450 lbs.
Proactive Medical Products
www.proactivemedical.com
(855) 237-7622
HealthTrainU
HealthTrainU is a web-based learning
management system that houses all
continuing education needs in one
place. We have more than 200 courses in more than 20 different content libraries
written by providers, for providers. From course materials, custom timelines,
reporting, testing, and certifications, HealthTrainU allows DMEPOS and home
health providers to complete their continuing education with ease. For managers,
HealthTrainU is easy to administer and comes with training to help you get started.
HealthTrainU is a product of ACHCU, the educational division of Accreditation
Commission for Health Care (ACHC).
Accreditation Commission for Health Care
www.healthtrainu.com
(833) 875-6338
Zoey CPAP Cleaner
Zoey is a new CPAP cleaner sold solely through
providers. Zoey gives patients the option to clean
the mask, tube and CPAP machine, or the mask
and tube only. Its beep-free interface cleans with a
single button, and uses soft, colored lights to show
cleaning in progress. Zoey is designed fit in the
home, with a minimalist aesthetic, quiet operation
and a small footprint. Zoey also features premium packaging to stand out in the
retail space. Patients can consult user how-to videos and an intuitive quick start
guide for fast and easy operation.
Sunset Healthcare Solutions
SunsetHCS.com
(877) 578-6738
Trust Care Let’s Go Indoor Rollator with Tray
The Trust Care Let’s Go Indoor Rollator from Stander is the
perfect mobility tool for the home, with a tray table and
basket to transport food or other items around the house
safely. It also acts as a TV tray for food, a computer, or
even use as a side table. It’s one-handed design allows the
user to have a free hand while getting around the house.
And for retailers, it opens an entire new “indoor rollator”
category for their store, and they have the opportunity to
sell any current rollator user another rollator specifically
designed to make life easier in their home.
Stander Inc.
Stander.com/trustcare
(800) 506-9901
TIMS Software
TIMS Software is a total revenue cycle management
solution for HME/DME providers. The
integrated billing system offers revenue-qualifying
patient intake, compliance-centric document
management, customizable workflows, and automated denial and collections
worklists. TIMS also provides low-contact mobile delivery, warehouse management,
order fulfillment and inventory control, KPI analysis with integrated business
intelligence, and more. Developed by Computers Unlimited, TIMS backs its users
with U.S.-based support, available 24 hours a day.
Computers Unlimited
www.cu.net
(406) 255-9500
Expedited Accreditation Option
The Expedited Accreditation Option
provides CMS-compliant opportunity to
begin serving Medicare patients sooner
while ensuring alignment with regulatory requirements. Expedited service guarantees
a visit from a surveyor within 10 business days, and BOC’s customer service
ensures providers receive step-by-step, expert guidance.
Board of Certification/Accreditation
www.bocusa.org/accreditation/apply/
(877) 776-2200
Tranquility Premium Overnight
Disposable Absorbent Underwear
Tranquility OverNight Underwear provide maximum
overnight protection in a pull-on style for individuals
with heavy to severe incontinence. Premium absorbent
core quickly wicks and locks moisture away
from the skin, neutralizes urine pH, and reduces
odor to support clean-feeling, healthy skin. Fullrise
fit features an elastic waistband, cloth-like
outer layer and breathable sides to ensure all-night
comfort and protection. Uniquely designed Kufguards channel fluids into the core
to promote a leak-free experience. Easy tear-away side seams allow for no-hassle
removal. Latex-free.
Principle Business Enterprises Inc.
principlebusinessenterprises.com
(800) 467-3224
Cure Dextra Closed System
The Cure Dextra Closed System has proprietary attributes
that make it easy to use—even with limited
dexterity. Tip Advancing Technology advances the
pre-lubricated catheter without contact, and a Gripper
Arrow makes it easy to advance the catheter. A
Support Band enables controlled use with one hand,
and like all Cure Medical products, the Cure Dextra
features polished eyelets for increased comfort, and
is not made with DEHP/DINP, BPA, or NR-Latex for
increased safety. Also, because Cure Medical donates 10 percent of net income to
research for a cure for SCI & CNS/D, this product also supports research.
Cure Medical
www.curemedical.com
(800) 570-1778
CareCredit
CareCredit is a health and wellness
credit card that helps
customers get the financial help
and care they want and need. Cardholders can use CareCredit with promotional
patient financing to pay over time for deductibles, copays, and medical equipment
not covered by insurance. The CareCredit credit card can be used to pay for out-of-pocket costs for many kinds of care - for themselves, their family, and even their
pets. Providers also have access to free educational resources to help providers’
customers understand their financial responsibilities and introduce a way to fit care
into their budget. Providers also less time on billing and collections and receive
support from a dedicated CareCredit Practice Development Manager.
CareCredit
www.carecredit.com/providercenter
(800) 300-3046
SystemOne
SystemOne, a comprehensive,
budget-friendly
approach to HME, now
offers a new solution for
denial management through
Waysta to easily track and
appeal denials—and prevent them from happening in the first place. SystemOne
can manage business from accounts receivable (AR) to point-of-sale, shipping,
rentals, sales, and more. It has a modular design; select only the functionality you
need, then add to it as your business grows. Avoid duplicate data entry, bill and
post payments electronically, batch recreate transactions, capture signatures electronically,
transfer Med B claims from QS/1 Pharmacy programs for billing, and
print hospice, consignment, and patient statements.
QS/1
qs1.com/systemone
(800) 845-7558
Marcy rollator and gait trainer
Clarke Health Care introduces its newest rollator, sized
for the youngest people in being cared for. Marcy is
an anterior rollator/gait trainer with a wide range of
accessories to assist toddlers and children in their first
attempts in mobility. Marcy comes in four sizes with fun
colors to encourage attention and participation. Marcy
can be a child’s new best friend for indoor and outdoor
play and adventure.
Clarke Health Care Products
www.clarkehealthcare.com
(888) 347-4537
Comprefit Standard Calf & Foot
This Lower limb garment strap system offers
high range of adjustability for custom fit. The
compression system for foot and calf comes with
a garment strap system that gives it high range of
adjustability for accurate fit. Overlapping bands
mimic bandaging technique that allows for fluctuations
in limb fluid volume. Back spin of garment
provides support and ensures firm, secure fit.
SIGVARIS INC.
www.sigvaris.com
(800) 322-7744
Philips Respironics Mask Selector
The Philips Mask Selector 3D scanning
software is a clinically validated mask selection,
sizing and fitting solution that uses
advanced camera technology and proprietary
algorithms to help clinicians fit patients
with the right mask from the start. Patients
can see how the masks will look on them in
real time, with computer generated visual representations. The 2D version of Mask
Selector can be used from the comfort of the patient’s home to share personalized
mask recommendations remotely.
Philips
www.philips.com/mask-selector
(800) 345-6443
FreeStyle Comfort
The FreeStyle Comfort is a lightweight, five-setting pulse
flow portable oxygen concentrator with wireless connectivity,
sensitive breath detection features, and delivering
a maximum output of up to 1050 milliliters. Weighing only
5 pounds and designed with patient comfort in mind,
it has an ergonomic, curved shell, LCD display screen,
and battery pack options offering up to eight hours of
charge. Operational via wall outlet power, motor vehicle power, or by rechargeable
battery power, the device is designed for easy traveling and meets FAA guidelines for
commercial air flights.
CAIRE Inc.
www.caireinc.com/providers
(800) 482-2473
Infusion Pharmacy
Reimbursement
Prochant, a reimbursement firm with
a dedicated focus on HME and pharmacy,
offers two billing solutions for infusion pharmacies. Full-service Billing pairs
providers with a dedicated team, including an expert account manager. By choosing
this service, pharmacy providers completely outsource their billing operations, so that
they can provide better patient care. Staff Augmentation, the second solution, is a
convenient option for providers that are not ready for complete outsourcing. As their
business grows, providers can use this option to efficiently scale their operations.
Prochant
www.prochant.com
(888) 349-9015
QUICKIE Q500 H
The new QUICKIE Q500 H power wheelchair brings a
unique “hybrid” blend of rear- and mid-wheel technology.
With the drive wheel closer to the mid-position,
the Q500 H has improved traction and a smaller
turning radius over a traditional rear-wheel drive and
improved outdoor driving over a mid-wheel drive. The
unique and responsive suspension system coupled
with the drive wheel placement allows the Q500 H
to be a highly maneuverable rear-wheel drive power
wheelchairs. Available with the adjustable SEDEO PROT seating system in Group
3 standard and HD, and Group 4 standard duty.
Sunrise Medical
www.SunriseMedical.com
(800) 333-4000
ResMed MaskSelector
With ResMed MaskSelector, finding the recommended
mask for your patients is just a few
clicks away. When your patients answer just a few
questions about their health, sleep habits and
facial measurements, this online tool provides
a recommended mask in the size that’s right
for them. The tool takes the guesswork out of
remote mask recommendations by setting up your patients.
ResMed
ResMed.com
(800) 424-0737
OxyGo Fingertip Pulse Oximeter
Studies have shown that some people with COVID-19 symptoms
have alarmingly low levels of blood oxygen—OxyGo’s
Fingertip Pulse Oximeter tracks oxygen saturation and pulse
rate to help monitor health and recovery. It’s portable, easy-to-use and the CDC recommends using a pulse oximeter for
identifying COVID-19 symptoms. Patients can self-monitor
their condition and detect early symptoms of COVID-19. This
non-invasive pulse oximeter is designed for use in hospitals, nursing homes, gyms, at
home or even on-the-go.
OxyGo
www.oxygo.life
(888) 327-7301
INQLINE
INQLINE is a fully tested, heavy-duty winch and restraint
system featuring dual automatic retractors that double as front
tie-downs; making it the ideal solution for both passenger
onboarding and passenger securement. Guiding mobility
passengers up or down a ramp, even in ideal conditions, can
be difficult and sometimes dangerous. INQLINE simplifies the
process and reduces liability with an ergonomic thumb controller that allows the operator
to manually steer the passenger in and out of the vehicle. Controlled steering not
only reduces the possibility of tip overs but gives the operator full command and confidence to tackle common hurdles like curbside parking, uneven surfaces and shifting
weight distribution.
Q’STRAINT
www.qstraint.com/inqline
(954) 986-6665
ONE LESS CBD Inflammation Cream
This fast-acting topical cream made from CBD isolate is applied
as needed directly to problem area. Six natural, no-compromise
active ingredients go into the product, and the company
performs rigorous third-party laboratory testing to ensure
400mg of CBD and 0mg of THC. Also, the company is providing
a risk-free trial to HME providers to prove their product sells.
ONE LESS CBD LLC
www.onelesscbd.com
(615) 260-1338
Go Chair MED
Compact, portable and perfect for travel, the new Go
Chair MED* is a feature-rich power chair that disassembles
easily in just a few steps. With feather-touch disassembly,
the Go Chair MED provides lightweight travel,
with the heaviest piece at just 36 pounds, and independence
on the go. A large footplate gives consumers the
comfort they need while the convenient storage pocket
keeps their items close at hand. The Go Chair MED
is HCPCS Code: K0821 Group 2 Portable. *Pride FDA
Class II Medical Devices are designed to aid individuals
with mobility impairments.
Pride Mobility Products
www.pridemobility.com
(800) 800-8586
Health Mobius Fully
Managed Webstores
Health Mobius offers fully managed webstores
that attach an e-commerce platform to existing
HME/DME and pharmacy websites without them
having manage the online store. The post-COVID economy means that patients
need the ability to shop instore and online. Health Mobius’s new platform handles
online sales and catalog management for more than 40,000 products from more
than 250 brands and is fully integrated with a back-end system for order automation,
fulfilment and inventory management, secure payment processing and the
back office team to manage it all.
Health Mobius LLC
www.healthmobius.com
(630) 325-5150
Pacey Cuff Ultra
Designed for men who have undergone prostate cancer
surgery the Pacey Cuff Ultra is an updated urethral control
device (UCD) that aims to offer an effective, durable, and
easy-to-use solution to urinary incontinence (UI). The Pacey
Cuff Ultra uses technology to comfortably reduce or eliminate
male UI by compressing the urethra and blocking
unwanted urine flow, while still protecting the blood circulation
in the topside of the penis to eliminate possible
blood supply restriction pain and damage to the penis.
Pacey MedTech Ltd.
www.paceycuff.com
(877) 377-2239
John Bunn JB02020 Finger Pulse Oximeter
The John Bunn JB02020 Finger Pulse Oximeter is a
lightweight, pocket-size device designed for home, clinical
and EMS settings. Features include fast and accurate
oxygen saturation (SpO2), pulse rate, and Perfusion
Index measurements, as well as large, easy-to-read LED
digital display and SpO2 and Pulse rate alarms. The device offers simple, one-button
operation, automatic power-off to conserve batteries, and accommodates range of
finger sizes from pediatric to adult.
GF Health Products Inc. (Graham-Field)
www.grahamfield.com
(800) 347-5678
UpLift Seating and UpLift Entryway
UpLift Seating and UpLift Entryway are designed to
help wheelchair users access facilities and then, once
inside, be raised to better engage in activities and
events. UpLift Seating is a relocatable platform that
lets wheelchair users control an LCD touchpad to
raise and lower themselves while in a facility. UpLift
Entryway is a relocatable platform lets wheelchairs users lift themselves unassisted
into and out of facilities. Both products can be quickly folded, stored and set up.
Lexia.Solutions
www.lexiasolutions.com
This article originally appeared in the Sep/Oct 2020 issue of HME Business.
About the Author
David Kopf is the Publisher HME Business, DME Pharmacy and Mobility Management magazines. He was Executive Editor of HME Business and DME Pharmacy from 2008 to 2023. Follow him on LinkedIn at linkedin.com/in/dkopf/ and on Twitter at @postacutenews.